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This store has earned the following certifications.
SECURE AND COZY DEN FOR YOUR PET: - The Petmate Two-Door portable dog crate offers easy access with top or front-loading doors, providing a safe and comfortable space for your pet's natural denning instincts.
AIRLINE-APPROVED PET TRAVEL: - This carrier is airline-approved for most domestic flights, meeting cargo specifications and ensuring your pet’s comfort during transit. - Ventilation holes provide fresh air and 360-degree visibility, keeping your pet calm and relaxed.
IDEAL FOR SMALL PETS: - Designed as a puppy carrier for small dogs up to 15 lbs, the 24-inch crate offers ample space for your pet to stand, turn, and lie down comfortably. - Space for a cushion enhances your pet's comfort and ensures a cozy resting place.
EASY TO MAINTAIN: - The plastic crate shell is simple to clean, making it easy to keep hygienic. - A stay-dry moat directs fluids away from your pet, keeping the crate dry and clean.
CONVENIENT AND STRESS-FREE: - Steel doors with easy-squeeze latches and a foldable handle make assembly and maintenance a breeze. - This USA-made pet carrier reduces stress for both you and your pet during travel, ensuring a smoother experience.
Why choose this product? - Easy access and secure design. - Airline-approved, ensuring stress-free airline travel. - Adequate space for small pets to move and rest comfortably. - Easy cleaning and maintenance. - Reduces stress and provides a convenient travel experience.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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