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This store has earned the following certifications.
Foldable Design for Easy Transport: Easily unfold and fold this soft dog crate for convenient storage and transport. The built-in handle makes it simple to carry, whether at home or on the go. Save valuable space and provide a comfortable living environment for your pet.
Stable Structure and High-quality Materials: Constructed with high-strength iron pipes and durable 600D Oxford fabric, this collapsible crate is both lightweight and robust. The Oxford fabric is long-lasting, tear-resistant, and easily cleanable, ensuring the crate's longevity.
Good Ventilation: Three breathable mesh windows allow ample airflow, keeping your pet comfortable. The mesh design offers a clear view of your pet, enhancing their sense of security and convenience. Unzip the door to roll up the mesh for free movement.
Detail-Oriented Design: A built-in safety leash secures your pet's collar for secure positioning. Soft plush padding provides a cozy relaxation area. An external storage pocket keeps toys and treats handy for outings.
Multiple Size Options: Available in three sizes to fit various breeds. Before purchasing, measure your dog’s standing dimensions and consult the size chart in the images to choose the right fit.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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