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This store has earned the following certifications.
【SAFE AND DURABLE】
Our kennel is designed with rounded corners to eliminate sharp edges and prevent injuries from collisions. The durable metal wire construction, combined with a protective black coating, ensures lasting use for training, resting, and playing. This kennel provides a safe and secure environment for you and your pet.
【DOUBLE-DOOR DESIGN】
Experience easy access and great ventilation with our kennel's double-door design. The large door openings and low thresholds make it simple for your pet to enter and exit. Each door features a heavy-duty sliding bolt latch for secure locking, ensuring your pet's safety.
【EASY TO CLEAN】
Easily manage messes with our kennel’s plastic removable tray. The deep lip design prevents overflow and staining, making cleanup quick and easy. You can simply wipe off feces or completely remove the tray for thorough cleaning. Additionally, the whole cage can be wiped down for convenient maintenance.
【FOLDABLE & PORTABLE】
Conveniently fold our kennel to a flat thickness of less than 3 inches, perfect for easy storage and transport. The rust-resistant finish and attachable carrying handle make it ideal for home and travel. Quick assembly and disassembly ensure your pet always has a comfortable space.
【PETS PARTITION PLATE】
Easily adjust the internal living space as your pet grows with our removable partition plate. This plate is secure and straightforward to remove, allowing you to customize the activity area for your pet's size. If you have multiple pets, you can effectively manage their space. (Product dimensions: 30"L x 18"W x 20"H)
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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