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This store has earned the following certifications.
Secured for Safety with iCrate
Enhanced Security Features: Our newly enhanced dog crate is now equipped with added security features, ensuring your pet's safety. The slide-bolt door latch features patented Paw Block and locking tips, creating a safer and more secure home for your furry friend.
Dimensions and Weight Capacity: The Blue iCrate single door dog crate is perfect for small dog breeds weighing between 12 to 25 pounds. It measures 24L x 17 x 19 inches, providing ample space for your pet.
Durable and Safe: This durable and strong crate is built to last. It provides a secure place for your dog to fulfill their denning instinct. With proper ventilation, large door openings, and low thresholds, your pet will experience a safer crate experience.
Convenient and Easy to Use: The dog crate is easy to assemble and portable. It sets up in seconds with no tools required and conveniently folds flat for convenient travel.
Quality Construction: The iCrate is made from high-quality materials. It includes a divider panel, a durable and leak-proof plastic pan, protective rubber feet, and a carrying handle. Our product support team, based in Indiana, is available to assist you whenever you need help.
100 YEARS OF FAMILY-OWNED AND OPERATED: iCrate is a 100-year-old, family-owned and operated company dedicated to providing the best in pet care products. Our customer and product support team, based in Indiana, is here to help you with any questions or concerns you may have.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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